Real-Time Communication Services

Native, application-agnostic, and engineered for higher availability, minimal latency and total optimized cost of ownership.

Unified Communications (UC) Engineered for Enterprises

Why waste time managing a phone system when you could be growing your business instead? With a built-in business continuity plan that traditional phone systems will never match, our services are developed with redundancy against power outages, internet interruption or hardware failures.

Why Choose Synoptek for Real-Time Communications

Synoptek will take care of all communication technology management by consolidating legacy voice infrastructure and modern VoIP networks into a native experience no matter what method of communication you are using. If you are concerned that VoIP solutions will not yield better call quality than a traditional phone device, our real-time communications platform, provides a frictionless communication experience to mix and match your communication preferences as you see fit without worry.

We only partner with Tier 1 manufacturers and we enable a hybrid solution resulting in improved performance, enhanced functionality, and lower total cost of deployment. You’ll connect to one of the industry’s most widely deployed, award-winning platforms, Kandy UC – by Ribbon Communications.

Our solution is Microsoft certified, enabling Microsoft Teams with direct routing for your enterprise making it possible to make/take calls with Teams, ensuring complete user adoption. Our management and monitoring approach does not just look at a single vendor or incident, but the entire stack and potential business impact.

Contact a Real-Time Communication Expert



  • Better Communications Availability

Synoptek brings years of experience and focuses on end-to-end services at availability levels of 99.999% as we know that communications downtime has a real impact on business operations.

  • Faster Incident Response Times

When incidents are detected, you need a responsive 24/7 service desk to respond properly to incidents. Synoptek provides higher levels of customer satisfaction and fast escalation processes to assure incidents that impact your business are resolved in a timely manner.

  • Continual Service Improvements

If something does go wrong, you need to know that the steps will be taken to prevent it from happening again. We capture incidents and build change into the system to prevent it from happening again and make improvements in our management and monitoring processes to capture potential problems before they occur!

We’ll Buy-Back Your Old Equipment!

 

Transform your communications technology and propel business growth. Send us an inventory of your existing equipment, and we’ll tell you what it’s worth.

Secure Real-Time Communications

Featured case study

Implementing Juxto Real-time Communication Services for a Leading Healthcare Solutions Company

With Juxto, the healthcare solutions provider has been able to reduce communication costs, improve video and voice quality, and provide a unified experience to users across the new location.

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Featured Insight

Software Subscription, VoIP and how it can Benefit your Business

The benefits of software as a service (also known as SaaS: leasing software vs. outright purchase) is a hot trend that started way back in 2016. With wider adoption of cloud-based infrastructure, even computer hardware has been meeting the challenge, offering devices devoid of hard drives and dependent on an open-source software model.

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